answer-032fd698
author: PersonaOPPs
text: Some login methods open a popup window. If login fails: check for a blocked popup notification in your browser; allow popups for personaopps.com; try clicking the login button again; if using an ad blocker, whitelist our domain.
type: Answer

answer-06627c8a
author: PersonaOPPs
text: Navigate to 'Conversation History' from the dashboard sidebar. You can view past session transcripts, review analysis reports, track your progress over time, and export session details.
type: Answer

answer-153185f3
author: PersonaOPPs
text: Use the support chat in the bottom-right corner or contact your organization's administrator. You can also submit a support ticket if you're logged in.
type: Answer

answer-18b58193
author: PersonaOPPs
text: For unstable connections: use a wired ethernet connection instead of WiFi; check for network congestion (other users, devices); disable VPN if it's causing issues; try a different network if available.
type: Answer

answer-23b8f26d
author: PersonaOPPs
text: Resume failures can occur due to network connectivity issues, session data expiration, or server timeout. If resume fails, you can start a fresh session. Your previous session history is still saved and viewable in your conversation history.
type: Answer

answer-29a3ee15
author: PersonaOPPs
text: PersonaOPPs (Operational Practice Platforms) is an AI-powered platform that helps you practice conversations through realistic voice interactions with AI personas. Whether you're preparing for coaching sessions, interviews, or other professional scenarios, our platform provides a safe space to develop and refine your skills.
type: Answer

answer-2bf5204b
author: PersonaOPPs
text: Microphone permissions enabled in your browser; a quiet environment for clear audio; headphones recommended (to prevent echo); stable internet connection.
type: Answer

answer-43a38fb9
author: PersonaOPPs
text: Limited mobile support is available on iOS Safari and Chrome for Android. For the best experience, we recommend using a desktop or laptop computer.
type: Answer

answer-5eb956ca
author: PersonaOPPs
text: Microphone — Built-in or external USB microphone; Speakers/Headphones — For hearing AI responses; Internet — Stable broadband connection.
type: Answer

answer-5ffec414
author: PersonaOPPs
text: Your limit will reset based on your organization's plan. Contact your administrator or our support team if you need additional sessions sooner.
type: Answer

answer-71422c0c
author: PersonaOPPs
text: Check the following: system volume (ensure your computer volume is up); browser volume (some browsers have per-tab volume controls); correct output device (verify the right speakers/headphones are selected); audio test (use the speaker test on the setup screen before your call).
type: Answer

answer-7a67a2aa
author: PersonaOPPs
text: Yes! If you have a previous session with a persona, you'll see a 'Resume Conversation' option when starting a new session. This loads your previous transcript, a summary of where you left off, and context for the AI to continue naturally.
type: Answer

answer-7d19f0a9
author: PersonaOPPs
text: Try these steps: check browser permissions (click the lock icon in your address bar and ensure microphone access is 'Allowed'); check system settings (ensure your microphone is enabled in your operating system settings); try a different microphone if available; refresh the page; try a different browser (Chrome is recommended for best compatibility).
type: Answer

answer-812f00b1
author: PersonaOPPs
text: Session length depends on your organization's settings. Some tenants have time limits per session
type: Answer

answer-8839af81
author: PersonaOPPs
text: Refresh the page and try again; check your internet connection; disable browser extensions that might interfere; try a different browser (Chrome recommended).
type: Answer

answer-9495d9bb
author: PersonaOPPs
text: This means your account hasn't been fully set up yet. Please contact your organization's administrator or use the support chat to request access.
type: Answer

answer-a3b548a7
author: PersonaOPPs
text: Your remaining sessions are shown before starting a practice session and on your dashboard.
type: Answer

answer-a62f1691
author: PersonaOPPs
text: Access to OPPs and personas depends on your organization's plan. If you need access to additional features
type: Answer

answer-a8e449aa
author: PersonaOPPs
text: PersonaOPPs works best on modern browsers: Chrome (recommended) — Latest version; Firefox — Latest version; Safari — Version 11 or later; Edge — Latest version.
type: Answer

answer-b6744f8a
author: PersonaOPPs
text: This usually indicates network issues: check your internet connection speed and stability; move closer to your WiFi router or use ethernet; close bandwidth-heavy applications (streaming, downloads); try a different network if available.
type: Answer

answer-b688a9e2
author: PersonaOPPs
text: Analysis generation can take 30–60 seconds for complex conversations. If it's stuck longer: wait up to 2 minutes before refreshing; refresh the page (your conversation is saved); check your conversation history (analysis may have completed); contact support if the issue persists.
type: Answer

answer-c1e0e125
author: PersonaOPPs
text: Analysis requires a minimum conversation length (at least 4 message exchanges), successful completion of the session, and processing time (30–60 seconds typically). Very short conversations won't generate analysis.
type: Answer

answer-d14921a7
author: PersonaOPPs
text: OPP stands for Operational Practice Platform. Each OPP represents a different practice environment: Coaching — Practice coaching conversations and develop leadership skills; DCSA Interview — Prepare for security clearance background interviews; CBP — Customs and Border Protection scenario practice; Interviewing — General interview preparation; Interrogation — Advanced interview technique practice.
type: Answer

answer-ea751c37
author: PersonaOPPs
text: On the setup screen before your call: select your microphone from the dropdown; watch the audio level bars respond to your voice; click 'Test Speaker' to verify audio output; adjust your device selection if needed.
type: Answer

answer-eb24c6ec
author: PersonaOPPs
text: 1. Log in to your account. 2. Select an OPP from the dashboard or sidebar. 3. Choose a persona to practice with. 4. Click 'Practice Now' to begin. 5. Grant microphone permissions when prompted. 6. Start speaking when connected.
type: Answer

answer-f8cf2f2d
author: PersonaOPPs
text: At least 4 meaningful message exchanges (back-and-forth turns) are required. Quick tests or single questions won't generate analysis because there's insufficient content to evaluate.
type: Answer

answer-fbb39c45
author: PersonaOPPs
text: A session counts toward your limit when you complete a conversation of meaningful length (typically 4+ exchanges). Short tests or failed connections typically don't count.
type: Answer

answer-fc05981b
author: PersonaOPPs
text: Click the 'Get Started' button on the homepage to request an account. You'll need to provide your name, email, and company information. Our team will set up your account and grant access to the appropriate OPPs based on your organization's subscription.
type: Answer

Persona OPPs: Coaching Use Case Demo
abstract: Watch PersonaOPPs' Coaching OPP in action: a realistic AI persona conversation built to help coaches practice, refine, and sharpen their sessions.
author: PersonaOPPs
date modified: 2026-08-17T16:23:07+00:00
date published: 2026-08-17T16:23:05+00:00
description: Watch PersonaOPPs' Coaching OPP in action: a realistic AI persona conversation built to help coaches practice, refine, and sharpen their sessions.
is part of: PersonaOPPs
type: Article

PMI-Montgomery County MD Chapter Late-May 2026 Lunch/Learn feat. Flatter, Inc.
abstract: Flatter, Inc. presents PersonaOPPs to the PMI Montgomery County MD Chapter's Lunch and Learn, covering AI-powered coaching and workforce readiness.
author: PersonaOPPs
date modified: 2026-08-17T16:23:16+00:00
date published: 2026-08-17T16:23:15+00:00
description: Flatter, Inc. presents PersonaOPPs to the PMI Montgomery County MD Chapter's Lunch and Learn, covering AI-powered coaching and workforce readiness.
is part of: PersonaOPPs
type: Article

Post thanking Team Flatter, Inc. for the #PersonaOPPs tool kit
about: PersonaOPPs
abstract: Third-party LinkedIn post attributed to Dr. Marella Big Mountain thanking Team Flatter, Inc. for a glimpse of the PersonaOPPs tool kit. Low confidence: exact post URL and full text not located; known only via search snippet.
additional type: other
alternative headline: #PersonaOPPs tool kit
author: PersonaOPPs
author: Dr. Marella Big Mountain
date modified: 2026-08-17T16:22:08+00:00
date modified: 2026-08-17T16:22:13+00:00
date published: 2026-08-13T19:06:00+00:00
date published: 2026-08-13T19:06:07+00:00
description: Third-party LinkedIn post attributed to Dr. Marella Big Mountain thanking Team Flatter, Inc. for a glimpse of the PersonaOPPs tool kit. Low confidence: exact post URL and full text not located; known only via search snippet.
is part of: PersonaOPPs
publisher: LinkedIn
type: Article
type: NewsArticle

The Chesty Puller persona rollout by Flatter, Inc. gave us a powerful glimpse into the future...
about: PersonaOPPs
abstract: Founder J.R. Flatter's LinkedIn post describing the USMC-tribute 'Chesty Puller' AI persona rollout as a glimpse into the future of AI-enabled leadership development and mission-focused learning. Content verified only via search-engine snippet; full post not directly rendered (LinkedIn login-gated).
additional type: other
alternative headline: #PersonaOPPs
author: PersonaOPPs
author: J.R. Flatter
date modified: 2026-08-17T16:22:08+00:00
date published: 2025-11
description: Founder J.R. Flatter's LinkedIn post describing the USMC-tribute 'Chesty Puller' AI persona rollout as a glimpse into the future of AI-enabled leadership development and mission-focused learning. Content verified only via search-engine snippet; full post not directly rendered (LinkedIn login-gated).
is part of: PersonaOPPs
publisher: LinkedIn (J.R. Flatter personal post)
type: Article
type: NewsArticle

AI conversation simulation
parent organization: PersonaOPPs
slogan: Practice + assessment
type: Brand

Conversational AI
parent organization: PersonaOPPs
slogan: Technology category
type: Brand

Conversational enterprise platform
parent organization: PersonaOPPs
slogan: Product category
type: Brand

Conversational workflows
parent organization: PersonaOPPs
slogan: Use mechanism
type: Brand

Assessment and Feedback
description: An Educational OPP application that evaluates user performance during a practice conversation and provides feedback.
in defined term set: Glossary
term code: Used Extensively, 2025
type: DefinedTerm

Assessment
description: Outcome-language term describing the evaluative value delivered by Educational OPPs.
in defined term set: Glossary
term code: Used Extensively, 2025
type: DefinedTerm

Competency Snapshots
description: An Educational OPP application delivering a point-in-time summary of a user's demonstrated competencies.
in defined term set: Glossary
term code: Coined, 2025
type: DefinedTerm

Conversation-Driven Workflows
description: A Workflow OPP application in which business or mission processes are executed and guided through structured AI conversation.
in defined term set: Glossary
term code: Coined, 2025
type: DefinedTerm

Conversation-First Platform
description: Positioning phrase describing PersonaOPPs' architecture and design philosophy centered on realistic AI conversation as the primary interface.
in defined term set: Glossary
term code: Coined, 2025
type: DefinedTerm

Conversational AI
description: Technology category describing AI systems that simulate human conversation; PersonaOPPs applies this technology to build realistic voice-based practice personas.
in defined term set: Glossary
term code: Used Extensively, 2025
type: DefinedTerm

Conversational Enterprise Platform
description: PersonaOPPs' owned product category and brand promise, positioning it as a conversational enterprise platform that turns realistic AI interactions into structured, outcome-focused reports.
in defined term set: Glossary
term code: Coined, 2025
type: DefinedTerm

Conversational Practice
description: An Educational OPP application focused on structured, repeatable conversation practice for skill-building.
in defined term set: Glossary
term code: Coined, 2025
type: DefinedTerm

Conversational Workflows
description: Use mechanism describing how PersonaOPPs structures conversation-driven business and mission processes into guided, repeatable workflows.
in defined term set: Glossary
term code: Coined, 2025
type: DefinedTerm

Guided Workflow Support
description: A Workflow OPP application providing step-by-step conversational guidance through a defined process.
in defined term set: Glossary
term code: Coined, 2025
type: DefinedTerm

Human Accountability
description: A Workflow OPP application emphasizing traceability and accountability of human actions within a conversational workflow.
in defined term set: Glossary
term code: Used Extensively, 2025
type: DefinedTerm

Measurable Outcomes
description: Outcome-language term describing the quantifiable results PersonaOPPs delivers through its Smart Reports.
in defined term set: Glossary
term code: Used Extensively, 2025
type: DefinedTerm

Mission and Business Processes
description: A Workflow OPP application area covering operational and mission-critical processes supported by conversational workflows.
in defined term set: Glossary
term code: Used Extensively, 2025
type: DefinedTerm

Objective
description: The first step in the PersonaOPPs 'How it Works' flow, defining the goal or purpose of a given OPP session.
in defined term set: Glossary
term code: Coined, 2025
type: DefinedTerm

OPP (Objective, Profile, Pathway)
description: Framework unit for PersonaOPPs: each OPP defines an Objective (the user's goal), a Profile (the AI persona), and a Pathway (the step-by-step journey to the objective).
in defined term set: Glossary
term code: Coined, 2025
type: DefinedTerm

Pathway
description: The structured sequence of steps an OPP follows between the persona profile and the realistic AI conversation.
in defined term set: Glossary
term code: Coined, 2025
type: DefinedTerm

Persona Profile
description: The AI persona configuration used in an OPP session, defining the character and context the user practices or works with.
in defined term set: Glossary
term code: Coined, 2025
type: DefinedTerm

Practice
description: Outcome-language term describing the practice-oriented value delivered by Educational OPPs.
in defined term set: Glossary
term code: Used Extensively, 2025
type: DefinedTerm

Realistic AI Conversation
description: The core interactive experience of an OPP, in which the user engages in a lifelike voice conversation with an AI persona.
in defined term set: Glossary
term code: Coined, 2025
type: DefinedTerm

Scenario-Based Learning
description: An Educational OPP application applying realistic scenarios to teach and reinforce skills through simulated conversation.
in defined term set: Glossary
term code: Used Extensively, 2025
type: DefinedTerm

Skill Development
description: An Educational OPP application focused on building and strengthening specific professional or interpersonal skills.
in defined term set: Glossary
term code: Used Extensively, 2025
type: DefinedTerm

Smart Report
description: The structured output generated at the end of an OPP session, translating the conversation into measurable insight.
in defined term set: Glossary
term code: Coined, 2025
type: DefinedTerm

Structured Insight
description: Outcome-language term describing the organized, analyzable insight produced from OPP conversations.
in defined term set: Glossary
term code: Coined, 2025
type: DefinedTerm

Structured Outputs
description: A Workflow OPP application that converts conversational interactions into organized, structured data or reports.
in defined term set: Glossary
term code: Used Extensively, 2025
type: DefinedTerm

Workflow Support
description: Outcome-language term describing the operational guidance value delivered by Workflow OPPs.
in defined term set: Glossary
term code: Coined, 2025
type: DefinedTerm

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Flatter, Inc.
description: PersonaOPPs is a product/capability of Flatter, Inc., organized under Flatter's 'Flatter Federal' business line alongside the Flatter Leadership Academy and Executive Cadre offerings.
type: Organization

LinkedIn (J.R. Flatter personal post)
type: NewsMediaOrganization

LinkedIn
type: NewsMediaOrganization

organization-personaopps-address
address country: United States
address locality: Fredericksburg
address region: Virginia
postal code: 22408-2674
street address: 10700 Spotsylvania Ave
type: PostalAddress

organization-personaopps-contact-general
area served: US
contact type: general
type: ContactPoint

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PersonaOPPs
address: organization-personaopps-address
alternate name: Persona OPPs
alternate name: PersonaOPPs tool kit
brand: AI conversation simulation
brand: Conversational AI
brand: Conversational enterprise platform
brand: Conversational workflows
contact point: organization-personaopps-contact-general
description: PersonaOPPs is an AI-enabled, conversation-first training and simulation platform developed by Flatter, Inc., a Fredericksburg, Virginia-based federal services contractor. Each 'OPP' (Objective, Profile, Pathway) pairs one user with a lifelike AI persona to deliver immersive training and a validated Smart Report. The platform is marketed for both federal and enterprise use, spanning leadership development, sales and negotiation, customer service, compliance, and interview/assessment simulations.
disambiguating description: PersonaOPPs is an AI persona-simulation training platform by Flatter, Inc. that pairs users with lifelike AI personas for immersive, conversation-based leadership and workforce training.
employee: Brittany Chiang
founder: J.R. Flatter, Ph.D.
knows about: Glossary
naics: {'naicsCode': '611430', 'areaServed': 'United States (federal government and enterprise clients)'}
number of employees: organization-personaopps-employees
parent organization: Flatter, Inc.
slogan: Simulate the stakes. Sharpen the response.
subject of: The Chesty Puller persona rollout by Flatter, Inc. gave us a powerful glimpse into the future...
type: Organization

Brittany Chiang
job title: CEO, Flatter, Inc.
type: Person

Dr. Marella Big Mountain
type: Person

J.R. Flatter, Ph.D.
type: Person

J.R. Flatter
type: Person

Login popup is being blocked — what do I do?
accepted answer: answer-032fd698
author: PersonaOPPs
type: Question

How do I view my conversation history?
accepted answer: answer-06627c8a
author: PersonaOPPs
type: Question

How do I get help with access issues?
accepted answer: answer-153185f3
author: PersonaOPPs
type: Question

The connection keeps dropping
accepted answer: answer-18b58193
author: PersonaOPPs
type: Question

Why did my 'Resume Conversation' fail?
accepted answer: answer-23b8f26d
author: PersonaOPPs
type: Question

What is PersonaOPPs?
accepted answer: answer-29a3ee15
author: PersonaOPPs
type: Question

What do I need before starting a session?
accepted answer: answer-2bf5204b
author: PersonaOPPs
type: Question

Is mobile browser supported?
accepted answer: answer-43a38fb9
author: PersonaOPPs
type: Question

What are the system requirements?
accepted answer: answer-5eb956ca
author: PersonaOPPs
type: Question

I've reached my usage limit — what now?
accepted answer: answer-5ffec414
author: PersonaOPPs
type: Question

I can't hear the agent/persona
accepted answer: answer-71422c0c
author: PersonaOPPs
type: Question

Can I resume a previous conversation?
accepted answer: answer-7a67a2aa
author: PersonaOPPs
type: Question

My microphone isn't detected — what do I do?
accepted answer: answer-7d19f0a9
author: PersonaOPPs
type: Question

How long can a practice session last?
accepted answer: answer-812f00b1
author: PersonaOPPs
type: Question

Stuck on 'Connecting...' — what should I check?
accepted answer: answer-8839af81
author: PersonaOPPs
type: Question

Why am I getting 'User not found in system' after logging in?
accepted answer: answer-9495d9bb
author: PersonaOPPs
type: Question

How do I check my remaining sessions?
accepted answer: answer-a3b548a7
author: PersonaOPPs
type: Question

Why can't I see certain OPPs or personas?
accepted answer: answer-a62f1691
author: PersonaOPPs
type: Question

What browsers are supported?
accepted answer: answer-a8e449aa
author: PersonaOPPs
type: Question

The audio sounds garbled or robot-like
accepted answer: answer-b6744f8a
author: PersonaOPPs
type: Question

Analysis is stuck on 'Analyzing...' — what do I do?
accepted answer: answer-b688a9e2
author: PersonaOPPs
type: Question

Why can't I see my analysis?
accepted answer: answer-c1e0e125
author: PersonaOPPs
type: Question

What is an OPP?
accepted answer: answer-d14921a7
author: PersonaOPPs
type: Question

How do I test my microphone and speakers?
accepted answer: answer-ea751c37
author: PersonaOPPs
type: Question

How do I start a practice conversation?
accepted answer: answer-eb24c6ec
author: PersonaOPPs
type: Question

What's the minimum conversation length for analysis?
accepted answer: answer-f8cf2f2d
author: PersonaOPPs
type: Question

What counts as a 'used' session?
accepted answer: answer-fbb39c45
author: PersonaOPPs
type: Question

How do I create an account?
accepted answer: answer-fc05981b
author: PersonaOPPs
type: Question

Glossary
author: PersonaOPPs
has defined term: Assessment and Feedback
has defined term: Assessment
has defined term: Competency Snapshots
has defined term: Conversation-Driven Workflows
has defined term: Conversation-First Platform
has defined term: Conversational AI
has defined term: Conversational Enterprise Platform
has defined term: Conversational Practice
has defined term: Conversational Workflows
has defined term: Guided Workflow Support
has defined term: Human Accountability
has defined term: Measurable Outcomes
has defined term: Mission and Business Processes
has defined term: Objective
has defined term: OPP (Objective, Profile, Pathway)
has defined term: Pathway
has defined term: Persona Profile
has defined term: Practice
has defined term: Realistic AI Conversation
has defined term: Scenario-Based Learning
has defined term: Skill Development
has defined term: Smart Report
has defined term: Structured Insight
has defined term: Structured Outputs
has defined term: Workflow Support
type: DefinedTermSet

Persona OPPs: Coaching Use Case Demo
additional type: YouTube
creator: PersonaOPPs
description: Official PersonaOPPs demo video showing a coaching use case, linked directly from the PersonaOPPs product page's 'Watch Demo' call to action.
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type: VideoObject

PMI-Montgomery County MD Chapter Late-May 2026 Lunch/Learn feat. the Flatter, Inc.
additional type: YouTube
creator: PersonaOPPs
description: This PMI Montgomery County, MD Chapter Late-May 2026 Virtual Lunch & Learn featuring Ms. Brittany Chiang and Mr. Lucas Flatter of Flatter Inc. / The Flatter Leadership Academy (FLA) as they presented 'Advancing Project Leadership Through AI0-Driven Conversational Intelligence and Human Capital Coaching' with a demonstration of their PersonaOPPs software. This event was held on Thursday, May 21st to a virtual audience.
duration: PT1H12M58S
embed url: https://www.youtube.com/embed/xnM9Ceois5k
upload date: 2026-05-21T00:00:00+00:00
type: VideoObject

PersonaOPPs
description: Simulate the stakes. Sharpen the response. PersonaOPPs is Flatter, Inc.'s AI persona-simulation training platform, pairing users with lifelike AI personas to deliver immersive, conversation-first training and validated Smart Reports across leadership development, sales, compliance, customer service, and interview-assessment use cases. Built for federal and enterprise mission environments.
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About | PersonaOPPs
about: PersonaOPPs
breadcrumb: breadcrumb
date modified: 2025-08-28T00:00:00+00:00
description: PersonaOPPs is an AI-enabled, conversation-first training and simulation platform developed by Flatter, Inc., a Fredericksburg, Virginia-based federal services contractor. Each 'OPP' (Objective, Profile, Pathway) pairs one user with a lifelike AI persona to deliver immersive training and a validated Smart Report. The platform is marketed for both federal and enterprise use, spanning leadership development, sales and negotiation, customer service, compliance, and interview/assessment simulations.
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Home
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faqpage
about: PersonaOPPs
language: en
is part of: PersonaOPPs
main entity: Login popup is being blocked — what do I do?
main entity: How do I view my conversation history?
main entity: How do I get help with access issues?
main entity: The connection keeps dropping
main entity: Why did my 'Resume Conversation' fail?
main entity: What is PersonaOPPs?
main entity: What do I need before starting a session?
main entity: Is mobile browser supported?
main entity: What are the system requirements?
main entity: I've reached my usage limit — what now?
main entity: I can't hear the agent/persona
main entity: Can I resume a previous conversation?
main entity: My microphone isn't detected — what do I do?
main entity: How long can a practice session last?
main entity: Stuck on 'Connecting...' — what should I check?
main entity: Why am I getting 'User not found in system' after logging in?
main entity: How do I check my remaining sessions?
main entity: Why can't I see certain OPPs or personas?
main entity: What browsers are supported?
main entity: The audio sounds garbled or robot-like
main entity: Analysis is stuck on 'Analyzing...' — what do I do?
main entity: Why can't I see my analysis?
main entity: What is an OPP?
main entity: How do I test my microphone and speakers?
main entity: How do I start a practice conversation?
main entity: What's the minimum conversation length for analysis?
main entity: What counts as a 'used' session?
main entity: How do I create an account?
type: FAQPage