What is PersonaOPPs?
type: Question
accepted answer: answer-29a3ee15

answer-29a3ee15
type: Answer
text: PersonaOPPs (Operational Practice Platforms) is an AI-powered platform that helps you practice conversations through realistic voice interactions with AI personas. Whether you're preparing for coaching sessions, interviews, or other professional scenarios, our platform provides a safe space to develop and refine your skills.

What is an OPP?
type: Question
accepted answer: answer-d14921a7

answer-d14921a7
type: Answer
text: OPP stands for Operational Practice Platform. Each OPP represents a different practice environment: Coaching — Practice coaching conversations and develop leadership skills; DCSA Interview — Prepare for security clearance background interviews; CBP — Customs and Border Protection scenario practice; Interviewing — General interview preparation; Interrogation — Advanced interview technique practice.

How do I create an account?
type: Question
accepted answer: answer-fc05981b

answer-fc05981b
type: Answer
text: Click the 'Get Started' button on the homepage to request an account. You'll need to provide your name, email, and company information. Our team will set up your account and grant access to the appropriate OPPs based on your organization's subscription.

What browsers are supported?
type: Question
accepted answer: answer-a8e449aa

answer-a8e449aa
type: Answer
text: PersonaOPPs works best on modern browsers: Chrome (recommended) — Latest version; Firefox — Latest version; Safari — Version 11 or later; Edge — Latest version.

What are the system requirements?
type: Question
accepted answer: answer-5eb956ca

answer-5eb956ca
type: Answer
text: Microphone — Built-in or external USB microphone; Speakers/Headphones — For hearing AI responses; Internet — Stable broadband connection.

Why am I getting 'User not found in system' after logging in?
type: Question
accepted answer: answer-9495d9bb

answer-9495d9bb
type: Answer
text: This means your account hasn't been fully set up yet. Please contact your organization's administrator or use the support chat to request access.

Why can't I see certain OPPs or personas?
type: Question
accepted answer: answer-a62f1691

answer-a62f1691
type: Answer
text: Access to OPPs and personas depends on your organization's plan. If you need access to additional features

How do I get help with access issues?
type: Question
accepted answer: answer-153185f3

answer-153185f3
type: Answer
text: Use the support chat in the bottom-right corner or contact your organization's administrator. You can also submit a support ticket if you're logged in.

How do I start a practice conversation?
type: Question
accepted answer: answer-eb24c6ec

answer-eb24c6ec
type: Answer
text: 1. Log in to your account. 2. Select an OPP from the dashboard or sidebar. 3. Choose a persona to practice with. 4. Click 'Practice Now' to begin. 5. Grant microphone permissions when prompted. 6. Start speaking when connected.

What do I need before starting a session?
type: Question
accepted answer: answer-2bf5204b

answer-2bf5204b
type: Answer
text: Microphone permissions enabled in your browser; a quiet environment for clear audio; headphones recommended (to prevent echo); stable internet connection.

How do I test my microphone and speakers?
type: Question
accepted answer: answer-ea751c37

answer-ea751c37
type: Answer
text: On the setup screen before your call: select your microphone from the dropdown; watch the audio level bars respond to your voice; click 'Test Speaker' to verify audio output; adjust your device selection if needed.

Can I resume a previous conversation?
type: Question
accepted answer: answer-7a67a2aa

answer-7a67a2aa
type: Answer
text: Yes! If you have a previous session with a persona, you'll see a 'Resume Conversation' option when starting a new session. This loads your previous transcript, a summary of where you left off, and context for the AI to continue naturally.

Why did my 'Resume Conversation' fail?
type: Question
accepted answer: answer-23b8f26d

answer-23b8f26d
type: Answer
text: Resume failures can occur due to network connectivity issues, session data expiration, or server timeout. If resume fails, you can start a fresh session. Your previous session history is still saved and viewable in your conversation history.

How long can a practice session last?
type: Question
accepted answer: answer-812f00b1

answer-812f00b1
type: Answer
text: Session length depends on your organization's settings. Some tenants have time limits per session

My microphone isn't detected — what do I do?
type: Question
accepted answer: answer-7d19f0a9

answer-7d19f0a9
type: Answer
text: Try these steps: check browser permissions (click the lock icon in your address bar and ensure microphone access is 'Allowed'); check system settings (ensure your microphone is enabled in your operating system settings); try a different microphone if available; refresh the page; try a different browser (Chrome is recommended for best compatibility).

The audio sounds garbled or robot-like
type: Question
accepted answer: answer-b6744f8a

answer-b6744f8a
type: Answer
text: This usually indicates network issues: check your internet connection speed and stability; move closer to your WiFi router or use ethernet; close bandwidth-heavy applications (streaming, downloads); try a different network if available.

I can't hear the agent/persona
type: Question
accepted answer: answer-71422c0c

answer-71422c0c
type: Answer
text: Check the following: system volume (ensure your computer volume is up); browser volume (some browsers have per-tab volume controls); correct output device (verify the right speakers/headphones are selected); audio test (use the speaker test on the setup screen before your call).

The connection keeps dropping
type: Question
accepted answer: answer-18b58193

answer-18b58193
type: Answer
text: For unstable connections: use a wired ethernet connection instead of WiFi; check for network congestion (other users, devices); disable VPN if it's causing issues; try a different network if available.

Stuck on 'Connecting...' — what should I check?
type: Question
accepted answer: answer-8839af81

answer-8839af81
type: Answer
text: Refresh the page and try again; check your internet connection; disable browser extensions that might interfere; try a different browser (Chrome recommended).

What counts as a 'used' session?
type: Question
accepted answer: answer-fbb39c45

answer-fbb39c45
type: Answer
text: A session counts toward your limit when you complete a conversation of meaningful length (typically 4+ exchanges). Short tests or failed connections typically don't count.

I've reached my usage limit — what now?
type: Question
accepted answer: answer-5ffec414

answer-5ffec414
type: Answer
text: Your limit will reset based on your organization's plan. Contact your administrator or our support team if you need additional sessions sooner.

How do I check my remaining sessions?
type: Question
accepted answer: answer-a3b548a7

answer-a3b548a7
type: Answer
text: Your remaining sessions are shown before starting a practice session and on your dashboard.

Why can't I see my analysis?
type: Question
accepted answer: answer-c1e0e125

answer-c1e0e125
type: Answer
text: Analysis requires a minimum conversation length (at least 4 message exchanges), successful completion of the session, and processing time (30–60 seconds typically). Very short conversations won't generate analysis.

Analysis is stuck on 'Analyzing...' — what do I do?
type: Question
accepted answer: answer-b688a9e2

answer-b688a9e2
type: Answer
text: Analysis generation can take 30–60 seconds for complex conversations. If it's stuck longer: wait up to 2 minutes before refreshing; refresh the page (your conversation is saved); check your conversation history (analysis may have completed); contact support if the issue persists.

What's the minimum conversation length for analysis?
type: Question
accepted answer: answer-f8cf2f2d

answer-f8cf2f2d
type: Answer
text: At least 4 meaningful message exchanges (back-and-forth turns) are required. Quick tests or single questions won't generate analysis because there's insufficient content to evaluate.

How do I view my conversation history?
type: Question
accepted answer: answer-06627c8a

answer-06627c8a
type: Answer
text: Navigate to 'Conversation History' from the dashboard sidebar. You can view past session transcripts, review analysis reports, track your progress over time, and export session details.

Login popup is being blocked — what do I do?
type: Question
accepted answer: answer-032fd698

answer-032fd698
type: Answer
text: Some login methods open a popup window. If login fails: check for a blocked popup notification in your browser; allow popups for personaopps.com; try clicking the login button again; if using an ad blocker, whitelist our domain.

Is mobile browser supported?
type: Question
accepted answer: answer-43a38fb9

answer-43a38fb9
type: Answer
text: Limited mobile support is available on iOS Safari and Chrome for Android. For the best experience, we recommend using a desktop or laptop computer.

Resources | PersonaOPPs
type: CollectionPage
about: PersonaOPPs
main entity: Resources | PersonaOPPs
language: en
date modified: 2025-08-28T00:00:00+00:00
is part of: PersonaOPPs
breadcrumb: breadcrumb
publisher: PersonaOPPs
encoding: webpage-encoding-jsonld
encoding: webpage-encoding-ttl
encoding: webpage-encoding-nt
encoding: webpage-encoding-nq
encoding: webpage-encoding-trig
encoding: webpage-encoding-n3
encoding: webpage-encoding-rdf
encoding: webpage-encoding-trix
encoding: webpage-encoding-rj

webpage-encoding-jsonld
type: MediaObject
encoding format: application/ld+json

webpage-encoding-ttl
type: MediaObject
encoding format: text/turtle

webpage-encoding-nt
type: MediaObject
encoding format: application/n-triples

webpage-encoding-nq
type: MediaObject
encoding format: application/n-quads

webpage-encoding-trig
type: MediaObject
encoding format: application/trig

webpage-encoding-n3
type: MediaObject
encoding format: text/n3

webpage-encoding-rdf
type: MediaObject
encoding format: application/rdf+xml

webpage-encoding-trix
type: MediaObject
encoding format: application/xml

webpage-encoding-rj
type: MediaObject
encoding format: application/rdf+json

PersonaOPPs
type: Organization
alternate name: Persona OPPs
alternate name: PersonaOPPs tool kit
description: PersonaOPPs is an AI-enabled, conversation-first training and simulation platform developed by Flatter, Inc., a Fredericksburg, Virginia-based federal services contractor. Each 'OPP' (Objective, Profile, Pathway) pairs one user with a lifelike AI persona to deliver immersive training and a validated Smart Report. The platform is marketed for both federal and enterprise use, spanning leadership development, sales and negotiation, customer service, compliance, and interview/assessment simulations.
founder: J.R. Flatter, Ph.D.
employee: Brittany Chiang
number of employees: organization-personaopps-employees
slogan: Simulate the stakes. Sharpen the response.
naics: {'naicsCode': '611430', 'areaServed': 'United States (federal government and enterprise clients)'}
disambiguating description: PersonaOPPs is an AI persona-simulation training platform by Flatter, Inc. that pairs users with lifelike AI personas for immersive, conversation-based leadership and workforce training.
address: organization-personaopps-address
contact point: organization-personaopps-contact-general
parent organization: Flatter, Inc.
subject of: The Chesty Puller persona rollout by Flatter, Inc. gave us a powerful glimpse into the future...
brand: Conversational enterprise platform
brand: Conversational AI
brand: Conversational workflows
brand: AI conversation simulation

J.R. Flatter, Ph.D.
type: Person

Brittany Chiang
type: Person
job title: CEO, Flatter, Inc.

organization-personaopps-employees
type: QuantitativeValue
min value: 1

organization-personaopps-address
type: PostalAddress
street address: 10700 Spotsylvania Ave
address locality: Fredericksburg
address region: Virginia
postal code: 22408-2674
address country: United States

organization-personaopps-contact-general
type: ContactPoint
contact type: general
area served: US

Flatter, Inc.
type: Organization
description: PersonaOPPs is a product/capability of Flatter, Inc., organized under Flatter's 'Flatter Federal' business line alongside the Flatter Leadership Academy and Executive Cadre offerings.

The Chesty Puller persona rollout by Flatter, Inc. gave us a powerful glimpse into the future...
type: NewsArticle
type: Article
is part of: PersonaOPPs
description: Founder J.R. Flatter's LinkedIn post describing the USMC-tribute 'Chesty Puller' AI persona rollout as a glimpse into the future of AI-enabled leadership development and mission-focused learning. Content verified only via search-engine snippet; full post not directly rendered (LinkedIn login-gated).
abstract: Founder J.R. Flatter's LinkedIn post describing the USMC-tribute 'Chesty Puller' AI persona rollout as a glimpse into the future of AI-enabled leadership development and mission-focused learning. Content verified only via search-engine snippet; full post not directly rendered (LinkedIn login-gated).
date published: 2025-11
date modified: 2026-08-17T16:22:08+00:00
author: PersonaOPPs
author: J.R. Flatter

Home
type: ListItem
position: 1
item: https://personaopps.com

Resources | PersonaOPPs
type: ListItem
position: 2
item: https://personaopps.com/resources

PersonaOPPs
type: WebSite
description: Simulate the stakes. Sharpen the response. PersonaOPPs is Flatter, Inc.'s AI persona-simulation training platform, pairing users with lifelike AI personas to deliver immersive, conversation-first training and validated Smart Reports across leadership development, sales, compliance, customer service, and interview-assessment use cases. Built for federal and enterprise mission environments.
language: en
publisher: PersonaOPPs

Resources | PersonaOPPs
type: ItemList
item list element: collection-list-item-1
item list element: collection-list-item-2
item list element: collection-list-item-3
item list element: collection-list-item-4
item list element: collection-list-item-5
item list element: collection-list-item-6
item list element: collection-list-item-7
item list element: collection-list-item-8
item list element: collection-list-item-9
number of items: 9

collection-list-item-1
type: ListItem
position: 1
item: PMI-Montgomery County MD Chapter Late-May 2026 Lunch/Learn feat. Flatter, Inc.

collection-list-item-2
type: ListItem
position: 2
item: Persona OPPs: Coaching Use Case Demo

collection-list-item-3
type: ListItem
position: 3
item: The Chesty Puller persona rollout by Flatter, Inc. gave us a powerful glimpse into the future...

collection-list-item-4
type: ListItem
position: 4
item: Post thanking Team Flatter, Inc. for the #PersonaOPPs tool kit

collection-list-item-5
type: ListItem
position: 5
item: Post thanking Team Flatter, Inc. for the #PersonaOPPs tool kit

collection-list-item-6
type: ListItem
position: 6
item: PersonaOPPs: Coaching Use Case Demo

collection-list-item-7
type: ListItem
position: 7
item: PMI-Montgomery County MD Chapter Late-May 2026 Lunch/Learn feat. the Flatter Leadership Academy

collection-list-item-8
type: ListItem
position: 8
item: The Chesty Puller persona rollout by Flatter, Inc. gave us a powerful glimpse into the future...

collection-list-item-9
type: ListItem
position: 9
item: Post thanking Team Flatter, Inc. for the #PersonaOPPs tool kit

PMI-Montgomery County MD Chapter Late-May 2026 Lunch/Learn feat. Flatter, Inc.
type: Article
is part of: PersonaOPPs
description: Flatter, Inc. presents PersonaOPPs to the PMI Montgomery County MD Chapter's Lunch and Learn, covering AI-powered coaching and workforce readiness.
abstract: Flatter, Inc. presents PersonaOPPs to the PMI Montgomery County MD Chapter's Lunch and Learn, covering AI-powered coaching and workforce readiness.
date published: 2026-08-17T16:23:15+00:00
date modified: 2026-08-17T16:23:16+00:00
author: PersonaOPPs

Persona OPPs: Coaching Use Case Demo
type: Article
is part of: PersonaOPPs
description: Watch PersonaOPPs' Coaching OPP in action: a realistic AI persona conversation built to help coaches practice, refine, and sharpen their sessions.
abstract: Watch PersonaOPPs' Coaching OPP in action: a realistic AI persona conversation built to help coaches practice, refine, and sharpen their sessions.
date published: 2026-08-17T16:23:05+00:00
date modified: 2026-08-17T16:23:07+00:00
author: PersonaOPPs

J.R. Flatter
type: Person

Post thanking Team Flatter, Inc. for the #PersonaOPPs tool kit
type: Article
is part of: PersonaOPPs
description: Third-party LinkedIn post attributed to Dr. Marella Big Mountain thanking Team Flatter, Inc. for a glimpse of the PersonaOPPs tool kit. Low confidence: exact post URL and full text not located; known only via search snippet.
abstract: Third-party LinkedIn post attributed to Dr. Marella Big Mountain thanking Team Flatter, Inc. for a glimpse of the PersonaOPPs tool kit. Low confidence: exact post URL and full text not located; known only via search snippet.
date published: 2026-08-13T19:06:00+00:00
date published: 2026-08-13T19:06:07+00:00
date modified: 2026-08-17T16:22:08+00:00
date modified: 2026-08-17T16:22:13+00:00
author: PersonaOPPs
author: Dr. Marella Big Mountain

Dr. Marella Big Mountain
type: Person

PersonaOPPs: Coaching Use Case Demo
type: Article
is part of: PersonaOPPs
description: Step inside our live demo of PersonaOPPs—the scenario-based AI learning tool that lets you craft realistic conversation simulations for any challenge. Recorded with a small group of coaches last week, this edited replay shows the entire flow—from choosing one of our 14 AI personas to debriefing with reflection prompts and audience Q&A.
abstract: Step inside our live demo of PersonaOPPs—the scenario-based AI learning tool that lets you craft realistic conversation simulations for any challenge. Recorded with a small group of coaches last week, this edited replay shows the entire flow—from choosing one of our 14 AI personas to debriefing with reflection prompts and audience Q&A.
author: PersonaOPPs

PMI-Montgomery County MD Chapter Late-May 2026 Lunch/Learn feat. the Flatter Leadership Academy
type: Article
is part of: PersonaOPPs
description: This PMI Montgomery County, MD Chapter Late-May 2026 Virtual Lunch & Learn featuring Ms. Brittany Chiang and Mr. Lucas Flatter of Flatter Inc. / The Flatter Leadership Academy (FLA) as they presented 'Advancing Project Leadership Through AI0-Driven Conversational Intelligence and Human Capital Coaching' with a demonstration of their PersonaOPPs software.
abstract: This PMI Montgomery County, MD Chapter Late-May 2026 Virtual Lunch & Learn featuring Ms. Brittany Chiang and Mr. Lucas Flatter of Flatter Inc. / The Flatter Leadership Academy (FLA) as they presented 'Advancing Project Leadership Through AI0-Driven Conversational Intelligence and Human Capital Coaching' with a demonstration of their PersonaOPPs software.
author: PersonaOPPs

Conversational enterprise platform
type: Brand
slogan: Product category
parent organization: PersonaOPPs

Conversational AI
type: Brand
slogan: Technology category
parent organization: PersonaOPPs

Conversational workflows
type: Brand
slogan: Use mechanism
parent organization: PersonaOPPs

AI conversation simulation
type: Brand
slogan: Practice + assessment
parent organization: PersonaOPPs

image-ec98e614
type: ImageObject
thumbnail: image-ec98e614-thumbnail
width: 1273
height: 684
encoding format: image/webp
copyright year: 2026
about: PersonaOPPs

Photo of PersonaOPPs
type: ImageObject
thumbnail: image-70a90419-thumbnail
width: 592
height: 622
encoding format: image/webp
copyright year: 2026
about: PersonaOPPs